It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada. 
 
We’re looking for a permanent, full-time Community Manager (General Manager) to join our operations leadership team. Silver Kettle Village is located in the small community of Grand Forks, BC, nestled in the scenic Boundary region, known for its stunning natural landscapes and rich cultural heritage. With abundant outdoor recreation, a vibrant arts and culture scene, and strong community spirit, it offers an exceptional quality of life. Combining small-town charm with modern amenities, Grand Forks is an ideal place to build a career while enjoying a balanced, fulfilling lifestyle.

If you're a passionate and innovative leader, with experience in seniors’ care and housing, hospitality services, and customer relations, then we’d like to hear from you! 
 
We're looking for someone who:

• Fosters a warm, friendly and caring environment for our residents and staff.
• Effectively oversee the entire Village operations, while providing independence to reporting managers to lead their specialized functions.
• Guides and monitors the development, implementation and evaluation of service/care plans within each functional area.
• Coordinates staff orientation and in-service training programs.
• Conducts performance evaluation and recruiting, developing and performance managing staff.
• Champions the development, implementation, evaluation and revision of quality standards that ensure overall quality objectives are consistently met.
• Participates in decision-making related to operational management including workplace health and safety, continuous quality improvement, and human resources management.
• Administers and monitors the operating budget allocation for designated areas, while ensuring budget targets are achieved.
• Provides leadership and direction to staff by fostering and promoting new initiatives..
• Implements and monitors compliance with policies and procedures
• Engages with the local community to promote Golden Life, grow volunteer base, attract new tenants and encourage quality relationships between the Village and community at
  large (including local government, the medical community, etc.).
• Work closely with Marketing Department to develop and implement a marketing plan to ensure occupancy meets or exceeds targets. 
• Understands the legal and regulatory requirements for the sector, including the Community Care and Assisted Living Act, Landlord/Tenancy Act, Adult Guardianship Act, Food Premises Regulation, etc. (or has a willingness and ability to learn).

Qualifications:

• Demonstrated managerial experience with human resources/supervisory background.
• Proven leadership, relationship, and communication skills.
• Strong ability to partner with a wide variety of stakeholders.
• Previous experience with social model of care is strongly favored.
• Good financial acumen, and ability to manage budgets and deliver KPIs. 
• Possesses a high level of intellectual curiosity and demonstrates strong judgment in the face of ambiguity. 
• Strong customer service and analytical skills.
• Possesses a Cleared Vulnerable Sector – Criminal Record Check.
• Able to provide a  negative TB Screening and full Immunization Record

Our culture attracts proactive self-starters who exhibit good judgment, innovation, selflessness, courage, impact, candid communication, inclusion, integrity, passion, and curiosity. If this resonates, maybe you’re the right person to join the Golden Life team.
 
What we offer?
Salary: $74,000 - $90,000 per annum, depending on experience and qualifications

At Golden Life Management Corporation, we are purpose-led. Our Philosophy is focused entirely upon providing the best possible quality of care to our residents and those we serve. We recognize that engaged employees are necessary to achieve our purpose and our Philosophy.

As a Golden Life Management Team member, you can expect to be treated with dignity and respect, to be challenged with your work, and to have the autonomy necessary to excel. We offer competitive rates and a comprehensive benefits package, which includes a voluntary registered retirement plan with company contributions, for eligible employees. 

If you would like to join our team, please apply today!

Golden Life Management is committed to recruiting a diverse workforce. Accommodations are available upon request during the selection process.

We thank all applicants for their interest. Only those applicants selected for an interview will be contacted.